AppGreat is one of the fastest growing global IT companies, supporting the highest tech organizations in the world with 6 offices: 1 in  Sofia, 1 in Skopje, 1 in Bucharest, 1 in Tel Aviv, 1 in Chisinau and 1 in Warsaw.

We are working with top talents and highly experienced management to ensure the world’s leading technology companies meet all the business challenges that the future holds.

We are AppGreat! We are a young and ambitious company like no other!

WHY JOIN OUR DREAM TEAM?

The most important part of AppGreat is the team. From our founders to the last person, we are committed to creating a pleasant environment and a place where everybody feels like they belong.

We invest in them in any way we can, starting from the amazing atmosphere in the office, unique benefits and career growth opportunities.

We are looking for an experienced Salesforce Health Cloud Implementor to join our team and lead the end-to-end implementation and optimization of Salesforce Health, Service Cloud solutions. The ideal candidate has a strong background in Salesforce configuration, healthcare workflows, and data management, with hands-on experience customizing Health Cloud features to meet business and clinical needs.

RESPONSIBILITIES: 

• Configure and manage Salesforce Service Cloud to support business requirements.
• Lead the implementation, configuration, and customization of Salesforce (salesforce.com) Health Cloud (salesforce.com/products/health-cloud) in large-scale organizations, according to client requirements.
• Analyse business processes and define requirements with customers and technical stakeholders.
• Work closely with business analysts to understand evolving needs.
• Support end-users and coordinate User Acceptance Testing (UAT).
• Build Salesforce reports and dashboards.
• Train users and provide ongoing technical support.
• Pursue continuous learning and professional certifications within the Salesforce ecosystem.

REQUIREMENTS:

• At least 3 years of hands-on Salesforce implementation experience.
• Strong familiarity and proven experience with the Health Cloud module.
• In-depth knowledge of core Salesforce modules, including Sales Cloud and Service Cloud.
• Experience managing permissions and data security.
• Solid understanding of CRM and organisational business processes.
• Technical aptitude and quick learning ability.
• Salesforce Certified Administrator – mandatory.
• Development experience with Apex / Lightning Components – strong advantage.
• Advanced Salesforce certifications (e.g., App Builder, Advanced Administrator) – advantage.